Wednesday, May 30, 2012

Culture and Diversity in Communication

Living and working in the world that exists today, exposes us all to different cultures and people groups all of which have their own varying methods of communicating.  Our world is quickly becoming an increasingly global community as advances in technology allow us to connect immediately with people from all over the world.  Because of increasing ability to connect with people from around the world, proper intercultural communication strategies are as important as ever.  In his article Ten Commandments of Intercultural Communication, Martin Hahn discusses useful guidelines for productive intercultural communication. Some tips that he suggests for successful intercultural communication are:
1.  Be aware of personal space: people from different cultures have different comfort zones.
2.  Be aware of different etiquette rules or manners: what is polite in one culture may be considered rude in another;
3.  Be aware of language barriers: English is the most prevalent language in international business, but it's a mistake to assume that everyone understands it.
He also states that one should find out about any subcultures, particularly a business subculture and any special rules.    (Hahn, 2005)
            Being active duty military certainly presents the opportunity for me to come into contact with people from different cultures.  I worked as a Marine Security overseas for three years and lived and worked with people from different cultures every day.  I have also deployed to Afghanistan which put in me in contact with several foreigners aside from the Afghan people.  Keeping the tips for successful intercultural communication in mind has helped me be successful in my business dealings with those from other cultures and it has also helped me to win and maintain lasting friendships with them as well. 
I have always tried to keep in mind that a little respect goes a long way to achieving successful communication with other cultures.  Respect is a basic desire that all human beings share.  I have found that often, people from other cultures understand that we do not know their language or completely understand all the nuances of their culture, but what they mainly would like to see is that we at least try to meet them on their level in some way.  They want to see that we are trying to be sensitive to their cultural rules and values.  Doing so will help us all be able to communicate successfully regardless of the culture.


Hahn, M. (2005).  Ten Commandments of Intercultural Communication.  Retrieved May 30, 2012 from:

Monday, May 28, 2012

Media Technology


            The variety of media technology available today makes communication with a wide variety of audiences much easier.  Since different types of audiences respond to different types of media, it is important to communicate using various forms of media technology.  Using several forms of media technology versus only one allows the communicator to potentially reach a much greater audience base than they would if they were only to use one type.  While any kind of media technology can be used to reach any type of audience, there are typically certain types of media that are better suited to reach a particular audience.  Four media technologies that exist today include, written media, the internet and social media, radio, and audio/visual media. 
            Written media can include any written communication such as newspapers, brochures or magazines. Written communication such as newspapers or magazines are typically more well-received by audiences who prefer this media to newer electronic media.  These audiences may include people who were born and grew up before the mainstream use of computers in households such as the baby-boomer generation.  Of course that is not to say that a younger generation does not read the newspaper, but I believe the majority of the younger generation tends to prefer an electronic form of media since that is what they are used to.  Many members of the baby-boomer generation or the generations before computers still do not own a computer.  Or, if they do own a computer, they may not be as technically savvy as the younger generations that were born in this digital age.  Many baby boomers, or even people from my own generation still prefer to print a document and read it, or they prefer physically holding a book or newspaper in their hand versus reading something on a computer screen. 
               The internet and social media technologies have truly taken the world by storm and are now some of the most widely used media technologies today.  Again, this media can and is used by every type of audience but is generally favored by the generations that grew up learning how to use computers and the internet as they are more tech savvy and are used to the electronic forms of media.   This form of media can and is often tailored to meet any number of audiences.  Since nearly anyone can create and manage a webpage, it is easier to create a page that appeals to any type of audience.  However, even though it has become easier to reach any type of audience through use of the internet and social media, it is apparent that this media technology is favored more by a younger generation.  The baby boomer generation and other generations that did not grow up with computers in their homes and schools are not as quick as the younger generations to turn to computers or social media for their news or other information.  The younger generations however, are accustomed to electronic media and have more technical savvy generally so they are quick to turn to the internet and social media first.  Another aspect that brings more of the younger generation to the internet and social media is the fact that people in general today, are more spread out than ever before.  Younger audiences are increasingly moving away from home and are separated by more distance today than in the past.  Because of this increased and often prolonged distance from friends and loved ones, more and more young people find that they are able to stay in real-time contact with their loved ones through the internet and social media. 
            Radio is another universal form of media.  Everyone listens to the radio at some point in the day and sometimes, the radio can be the best way to find out what’s going on locally in a person’s area.  While the radio can be used and is used to an extent by every type of audience, typically it is favored by the same audiences that favor written media like newspapers. Audio/visual media such as television, podcast, videos and CD’s can be tailored to reach any type of audience.  Television may be geared to any audience, however it is clear certain programming on television is geared towards senior citizens such as the influx of commercials for medications and healthcare related products.  Certain audio/visual aids may receive a better response from a younger audience in certain situations.   For instance, I have found that when trying to teach a younger audience such as my students about a very technical subject, using a visual aid is an extremely effective way of solidifying their understanding of the subject.  This may perhaps be because they are used to being bombarded by technology and visuals.  They are also used to immediate connectivity and instant gratification.  As Marc Pensky states in his article Digital Immigrants, Digital Natives, “Today’s average college grads have spent less than 5,000 hours of their lives reading, but over 10,000 hours playing video games (not to mention 20,000 hours watching TV). Computer games, email, the Internet, cell phones and instant messaging are integral parts of their lives.” (Pensky, 2001, p. 1)  Because of this familiarity with all things digital that is almost quite literally ingrained in the younger generations, these younger audiences, or digital natives, as Pensky refers to them, “think and process information fundamentally differently than their predecessors.” (Pensky, 2001, p. 1) Younger audiences are not captivated by the classic lecture and reading, they learn and receive information differently than generations past. 



References
Pensky, M., (2001).  Digital Natives, Digital Immigrants.
            Retrieved, May 28, 2012 from: http://www.marcprensky.com/writing/prensky%20-  







Thursday, May 17, 2012

Week 1 Discussion 2


The URL for my blog is http://lilgunny.blogspot.com/.  I have been considering creating a blog for some time but have not had the courage I guess to do it.  Part of me has felt like I really don’t have anything important to say, but I know in my heart that I actually have a lot to say.  On that note, I also worry about saying what’s on my mind and potentially offending people.  But, I’m very glad and excited to be able to finally have an excuse to start a blog.  Perhaps after this course is over I will turn it into a travel blog like I’ve been dreaming about. 
This is my first time creating a blog so I really did not know what I was doing when I started, but the Google blog maker made it super easy to start one with a nice selection of layouts.  I will continue to develop the design over time, but for now I played with the header a little bit.  Since the blog name is Travel Hound, I decided to add a photo from my trip to Greece in the header.  I would like to add a little toolbar at the top with some drop down menus maybe as well.  I’m excited to keep working on the design and layout of the blog over the next few weeks and hope to learn a lot from this experience.   


Week 1 Discussion 1


       Communication is unavoidable.  It is a part of our everyday lives no matter who we are or what we do.  Regardless of the type, whether it is written, oral, or technical in nature has basic principles that should be heeded in order for it to be effective.  Some of these essential principles include knowing your audience, knowing your topic, and establishing credibility with the audience.  The effectiveness of communication is largely dependent on how it is received. As Nick Sanchez explains in his article, communication consists of a sender and receiver; that is, a person doing the communicating and the person receiving it.  (Sanchez, 2012) If the receiver or audience interprets the message incorrectly, the communication cannot be considered a success.  That is why it is important that the sender knows their audience.  The sender must be able to adjust their communication so that they are communicating at a level that the audience can understand and not too far above or below their understanding.  For example, in my field, I am an instructor at a basic electronics repair course.  My audience is generally in their early to mid-twenties with a basic understanding of electronics theory.  When I teach my subject matter, I try to remain sensitive to the audience to ensure that I am teaching at a level that they can understand.  I translate the information in the technical publication from what I call “engineer speak” to a level they can understand and visualize. If taught the information from the level of an engineer, the students would have a very difficult time being successful in the course since that would be teaching above their level of understanding. 
         Establishing credibility and knowing your topic are two principles that work together.  If the sender knows the topic well and is able to support their communications with facts and credible statements, they will be able to speak intelligently on the subject and thus establish credibility with the audience.  Another way to establish credibility is to introduce yourself prior to speaking on the subject matter to let the audience know who you are and why you are speaking on the subject.  In my field, establishing credibility is very important since I teach electronics.  The students have to be able to trust my expertise and trust that what I tell them is the truth.   I have to be the resident expert on the material that I teach otherwise the students will not have any confidence in what I say pertaining to the subject matter and my communication would have little to no effectiveness.    




Sanchez, N., (2012) Communication Process. Retrieved May 17, 2012 from:             http://www.stfrancis.edu/content/ba/ghkickul/stuwebs/btopics/works/comproc.htm